Q:Do you have a catalog? Can you send me the catalog to me for checking them ?
A: Yes , We have product catalog.Please contact us on line or send an Email to hb at hban.cc for sending the catalog.
Q: Can you provide samples ? Are the samples free ?
"A: Yes,we can provide samples.Normally,we provide 1-3pcs free samples for test or quality checking.
But you have to pay for the shipping cos.If you need many items, or need more qty for each item,
we will charge for the samples."
Q: What kind of payment do you accept ? Can I pay RMB ?
"A: We accept T/T(Wire transfer),Western Union and Paypal,credit card. Please be sure that we can receive the same amount of the Invoice. And you can pay money In RMB. No problem."
Q : What about your delivery time?
"A: We have a lot of products in stock.We can send the stock products in 3 work days.
If without stock,or stock is not enough, we will check the delivery time with you."
Q : How to ship my order ? Is it safe?
A: For small package, we will send it by Express, tsuch as DHL,FedEx,,UPS,TNT,EMS.That’s a
Door to Door service.
For big packages, we will send them by Air or By sea.We will use good packing and ensure
the safety.We will be responsible to any product damage caused on delivery.